Troubleshooting
Fixes for the sign-in window, expired links and tool errors.
The sign-in window did not open
Your browser may have blocked it. Run the action again, or allow pop-ups for your client. If you finished sign-in but your client is still waiting, use Send it the approval again on the You're connected page.
"This link has expired"
The connect link is short-lived. Go back to your AI client and connect again. That starts a fresh link.
"Could not reach the server" or "Could not connect"
Try again. The page keeps your request, so Try again retries it. If it keeps failing, check that you can open https://mcp.cognitolabs.ai/healthz; it answers ok.
The client says it is not signed in, or asks to sign in again
Your tokens may be gone or too old. Remove the server and add it again from Install. You will be asked to allow it once more.
"state or hospitalIds is required"
The search had no place. Name a state or give hospital ids.
"pick a hospital, codes, or a description search as well as the state"
A state alone is too much data. Add codes, an APC, a description search or hospitals.
I only get 8 rows and no negotiated rates
That is the free preview. See Plans & access.
Results stop at the limit
truncated: true means the row limit was reached. Narrow the search, for example with codes or hospitals, rather than raising the limit.